PRIVACY POLICY

This privacy policy applies between you the user of this website and Mode Blinds, the owner and provider of this website. Mode Blinds takes the privacy of your information very seriously. This privacy policy applies to our use and all data collected by us are provided by you in relation to your use of the website. Please read this privacy policy carefully.

Definitions and interpretation

1. In this privacy policy the following definitions are used:

Data - collectively all information that you met to Mode Blinds via the website this definition in corporate where applicable the definition provided in the data protection laws;

Cookies - a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of this Website. Details of the cookies used by this website are set out in the clause below (Cookies);

Data Protection Law - any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC 9 (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislations, for as long as the GDPR is effective in the UK;

GDPR - the General Data Protection Regulations (EU) 2016/679;

Mode Blinds - we are 'us' Mode Blinds of Halifax, West Yorkshire, UK.

UK and EU Cookie Law - the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you - any third party that accesses the Website and is not either (i) employed by Mode Blinds and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Mode Blinds and accessing the Website in connection with the provisions of such services; and

Website - the website that you are currently using, www.modeblinds.com, and any subdomains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:

a. the singular includes the plural and vice versa;

b. references to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;

c. a reference to a person includes firms, companies, government entities, trusts and partnerships;

d. “including” is understood to mean “including without limitation”;

e. reference to any statutory provisions includes any modification or amendment of it;

f. the heading and subheadings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of Mode Blinds and Users with respect of this Website. It does not extend to any websites that can be accessed from this website including but not limited to, any links we may provide to social media websites.

4. For purposes of applicable Data Protection Laws, Mode Blinds is the “data controller”. This means that Mode Blinds determines the purpose for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following data, which includes Personal Data, from you:

a. name;

b. contact information such as email addresses, telephone numbers, and contact address.

In each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

a. Data is given to us by you; and

b. Data is collected automatically.

Data that is given to us by you

7. Mode Blinds will collect your data in several ways, for example:

a. When you contact us through the Website, by telephone, post, email, social media, or through any other means;

b. When you use our services;

in each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the Website, we will collect your Data automatically, for example:

a. we automatically collect some information about your visit to the Website. This information helps us make improvements to Website content and navigation, this includes your IP address, the date, time, and frequency with which you access the Website, and the way you use and interact with its content.

b. we will collect your Data automatically via cookies, in line with the cookie settings on your browser.

Our use of Data

9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a. internal record keeping;

b. improvement of our products/services;

c. transmission by email of marketing materials that may be of interest to you;

d. contact for market research purposes which may be done using email, telephone, or mail. Such information may be used to customise or update the website;

in each case, in accordance with this privacy policy.

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed your rights below).

11. For the delivery of direct marketing to you by email, we’ll need your consent, whether via an opt-in or soft opt-in:

a. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing a similar product/services). Under “soft opt-in” consent, we will take your consent as a given unless you opt-out.

b. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.

c, if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “Your rights” below.

Keeping Data secure

12. We will use technical and organisational measures to safeguard your Data, for example:

a. access to your account is controlled by a password and a username that is unique to you where an account is applicable.

b. we store your Data on secure servers.

13. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss of unauthorised access to your Data, please let us know immediately by contacting us via this email address: info@modeblinds.com.

Data retention

14. Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy until you request that the Data be deleted.

15. Even if we delete your Data, it may persist on backup archival media for legal, tax, or regulatory purposes.

Your rights

16. You have the following rights in relation to your Data:

a. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless the request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request.

b. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase – the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data– the right to ‘block” us from using your data or limit the way in which we can use it.

e. Right to data portability– the right to request that we move, copy, or transfer your Data.

f. Right to object – the right to object to our use of your Data including where we use it for legitimate interest.

17. To make inquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your data), please contact us via this email address: info@modeblinds.com.

18. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioners Office (ICO). The ICO‘s contact details can be found on their website at https://ico.org.uk/.

19. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to other websites

20. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. The privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Change of business ownership and control

21. Mode blinds may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Mode Blinds. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part of the new owner or newly controlling party will, under the terms of the privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

22. We may also disclose Data to a prospective purchaser of our business or any part of it.

23. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

24. This Website may place and access certain Cookies on your computer. Mode Blinds uses cookies to improve your experience of using the Website and to improve our range of services. Mode Blinds has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

25. All cookies used by this Website are used in accordance with the current UK and EU Cookie Law. Further information regarding Cookies can be found on our Cookies Page.

26. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of Cookies, you are enabling Mode Blinds to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the Website may not function fully or as intended.

27. This Website may place the following cookies - Strictly necessary cookies. Purpose; these are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart where applicable, or make use of e-billing services where applicable.

General

28. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

29. If any court of competent authority finds that any provision of this privacy policy (or any part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

30. Unless otherwise agreed, no delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

31. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

32. Mode Blinds reserves the right to change this privacy policy as we deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of this privacy policy on your first use of the Website following the alterations.

You may contact Mode Blinds by email at info@modeblinds.com.

33. This privacy policy was last updated in April 2024.